Wtf is a business if it’s not customer-centric?

Wtf is a business if it’s not customer-centric?

by | Jul 22, 2019 | NBS Blog

I’m sure you’ve come across the term customer-centric too but it’s left me asking – wtf is a business if it’s not customer-centric? Even charities need ‘customers’ because they need donations (…….they also need to meet their overheads and of course...