Tracy Stuart is an independent Dental Consultant and Coach delivering Dental Practice Improvement, Dental Practice Training, TCO Receptionist Training, Dental Sales Training, Dental Marketing and Dental Practice Manager training programs to increase dental profit to businesses throughout the UK, Scotland, Wales, Ireland and abroad.
In the UK there are many dental practices throwing money away on a daily basis due to ineffective use of the telephone.
Receptionists and your Front of House Teams are the ‘gatekeepers' of the dental practice. If they don't have the skill set in place then the whole system will break down leaving you and your Dental Practice in limbo. This can only mean one thing - potential customers enquiring will be lost and left un-converted for your competitiors and holding on to your existing customers will become harder too. NBS Training makes everything that is good and positive about developing your Practice and the skills of your dental Team pretty simple when you are serious about getting results and leave you wondering why you hadn’t done it before.
Ever struggle with a problem in your Dental Practice that just won't go away? You know the kind – one that, no matter what you do, it just seems to raise its head over and over. By the very fact you are here now, tells me you are aware that a problem exists within your business whether its improving your Practice Performance and with it the growth of your business or getting the best from your Dental Team, you just know things could be so much better.
If you are fed up feeling that you and your business are being held hostage and could do so much better if you only knew how to ... ring fence your Dental Practice, increase your Practice Profit or build a strong harmonious dental team around you ... then contact me today to schedule a call.
"Tracy's style and vast experience means that she commands respect from any team. Her common sense approach resonates with customer care professionals and dentists' alike, affecting positive change and delivering results."
Dr Payman Langroudi, Managing Director, Enlighten Smiles Ltd
"Her exceptional Customer Service Training is 2nd to none and is guaranteed to attract new patients and increase case acceptances to the max! No credit crunch here!"
"Our NHS work is back on target but at the same time our private gross has increased by 400%. And they say there’s a recession!!"
Dr Amit Koshal